Not a long post here. I just wanted to share the fact that the HTC Titan has a little bug (highly likely to be software-related) which results in the quality of the WiFi connection being a bit iffy; that is to say the phone connects to a network fine but after a little while is mostly unusable and may require frequent toggling of the WiFi option between off and on. A Windows Phone update via Zune didn’t seem to address this problem.
The ‘fix’ I found is that if you turn your data/3G connection off, the WiFi works fine. So the issue is some sort of interference between the two signals, most likely through some software problem. It’s certainly inconvenient for some to have their data connection totally off at home as this will halt the delivery of MMSs, so hopefully a permanent fix will be available which will allow the two to co-exist; but for now just turn off network data when using WiFi.
I don’t know if this affects all Titan owners but certainly a number of people have alluded to it online. Someone demonstrated the issue on YouTube too:
28 November 2011: I contacted HTC Support (Europe), and I found it a little bit incredulous that they think it’s normal to switch data off for WiFi. As far as I know all other smartphones allow both 3G and WiFi to be on simultaneously. This allows MMSs to come in while on WiFi.
I’ve found this phone terrible on WiFi, to the point where I just give up using it. I hope that it’s fixed soon, definitely seems to be Titan specific and not WP7 in general, it was only changing my google search from ‘windows 7′ to ‘htc titan’ that I found this article
Will try disabling data, although what a pain!
That was exactly my feeling about the WiFi. If your WiFi works smooth with data turned off, do post another comment here.
I’m almost certain the problem is the Titan alone, or at least a certain batch. I’m sure it’ll be fixed by a software update, but HTC don’t seem to have taken my complaint with much seriousness. I think they need a lot more people to flood them.
Seems to work OK – I’ll keep an eye on it. I notice it quite a lot as I tend to stream music off the marketplace… I find it even more moody if you try to use it before the WiFi has re-established. I’ll see how it goes over the next 24hrs. The only thing with disabling data is remembering to turn it back on once you leave!
same issue here on my titan. when i have 3g and wifi on it’s almost impossible to get a data connection.
An addition to the temporary fix I’ve found is that after turning WiFi and data off, if I then I turn WiFi on and use it for a while, and then turn 3G on, I still get a smooth WiFi connection. Still annoying to do, but it’s a way of still ensuring you get any MMSs when on WiFi.
Hi mo, just noticed today that wifi&3g enabled at work poses no issues. So i will try if a different wifi config at home will make any difference.
ok set the WiFi router from Speed: Auto to G Standard. Everything working fine now for me. Hope that helps you guys too. cheers Basil
Hi Basil, cheers for sharing. I don’t have that option on my router but it might help others.
same issue on my titan!! Por lo menos encontré una solución temporal aquí!, muchas gracias. Ojalá arreglen el problema pronto con una actualización.
Fingers crossed. It’s been 3 months since I got the phone and it’s pretty much the only annoying thing about it.
my wifi only conects when im a metre or so from the router
My phone’s not that bad, but yes I’ve noticed limited range too. e.g. the number of WiFi signals I can pick up is less than what my netbook can.
never had a problem with any other device in my house, including my last phone HTC Desire HD, that used to pick my WiFi up when i was driving down my street
not sure if i should send it back, as i have only had it a couple of days, ive contacted HTC but they wern’t much help
HTC tech support seem to be manned by zombies.
If it’s that bad it might be worth sending back for a refund, or having one more go with a replacement. My Titan picks up WiFi in all but 2 places around my flat – those nearest to the outside door.
my house is not that big really, so from previous experience from other phones, i would expect to pick up a signal anywhere at home,
i’m thinking of contacting Virgin and saying my router is caput so i can get a super hub from them, that might increase the conectivity,
I’ll ring HTC again today to see if there are any other options i can explore
Just out of interest, is there anyway to edit the ip settings on the titan, cheers
A super-hub should help, or a wireless extender. Don’t think IP settings can be edited I’m afraid. Good luck.
Just thought I’d post, after months of irritation I finally wiped it, did all the updates and manually copied my stuff back on (didn’t restore backup) and its absolutely fine now – no more toggling 3g on and off! Really pleased with it again now, great phone!
Thanks for sharing. I’ll have to bite the bullet sometime.